Welcome to The Bright Physio & Mindfulness Massage. These Terms and Conditions govern your use of thebrightphysio.ca and your interaction with our website, services, appointment booking system, and related content.
By accessing or using our website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About Our Services
The Bright Physio & Mindfulness Massage provides physiotherapy, massage therapy, chiropractic, rehabilitation, and related wellness services.
Information provided on our website is intended for general informational purposes and does not replace a professional assessment, diagnosis, treatment plan, or medical advice from a qualified healthcare professional.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not:
- Violate any applicable law or regulation
- Infringe the rights of another person or organization
- Attempt to gain unauthorized access to our website or systems
- Interfere with the operation or security of our website
- Introduce malicious software, viruses, or harmful code
- Use our website for fraudulent or misleading purposes
- Collect or misuse information belonging to other users
We reserve the right to restrict or terminate access to our website where we reasonably believe these Terms and Conditions have been violated.
3. Healthcare Disclaimer
The information provided on this website is for general informational and educational purposes only.
Website content should not be considered a substitute for professional medical or healthcare advice.
Individual treatment and healthcare decisions depend on a person’s specific circumstances. You should consult an appropriately qualified healthcare professional regarding your individual condition and treatment needs.
If you are experiencing a medical emergency, contact your local emergency services or seek immediate medical attention rather than relying on information provided through this website.
4. Appointments and Bookings
Appointments may be requested or booked through our website or through third-party appointment-booking services.
Submitting an appointment request does not necessarily guarantee an appointment unless the appointment has been confirmed by The Bright Physio or the applicable booking system.
Appointment availability, services, practitioners, and schedules may change without notice.
We reserve the right to refuse, reschedule, or cancel an appointment where reasonably necessary.
5. Cancellation and Missed Appointments
Patients are expected to provide reasonable notice when cancelling or rescheduling an appointment.
Cancellation, rescheduling, late-arrival, and missed-appointment policies may apply to our services.
Any applicable fees or requirements will be communicated to patients as part of the booking or appointment process.
The Bright Physio reserves the right to apply applicable cancellation or missed-appointment charges in accordance with its current clinic policies and applicable law.
6. Fees and Payments
Fees for our services may vary depending on the type of service, practitioner, treatment, or other applicable factors.
Applicable fees will generally be communicated before or during the provision of services.
Patients are responsible for payment of applicable charges unless payment is being made by an insurer, employer, government program, or another authorized third party.
Insurance coverage is subject to the terms and conditions of the patient’s individual insurance plan. We do not guarantee that a particular service will be covered by an insurance provider.
7. Insurance and Third-Party Claims
Where applicable, we may assist with information or documentation relating to insurance, WCB, motor vehicle accident claims, or other third-party payment arrangements.
Patients are responsible for providing accurate information and for understanding the terms of their own insurance or benefit plans.
The Bright Physio is not responsible for decisions made by insurance companies, employers, government agencies, or other third parties regarding coverage or reimbursement.
8. Website Content
We make reasonable efforts to ensure that information on our website is accurate and up to date.
However, we do not guarantee that all website content will always be complete, accurate, current, or error-free.
Information, services, prices, availability, practitioners, schedules, photographs, descriptions, and other website content may be changed or updated without prior notice.
9. Intellectual Property
Unless otherwise stated, the content and materials available on this website, including text, graphics, logos, images, photographs, designs, videos, and other materials, are owned by or licensed to The Bright Physio & Mindfulness Massage.
You may view and use the website for your personal, non-commercial purposes.
You may not reproduce, copy, modify, distribute, publish, transmit, sell, or commercially exploit website content without our prior written permission, except where permitted by applicable law.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, appointment-booking platforms, payment services, social media platforms, or other external services.
These third-party services are operated independently from The Bright Physio.
We do not control and are not responsible for the content, availability, privacy practices, security, or terms of third-party websites or services.
Your use of third-party websites is subject to the terms and policies of those third parties.
11. Privacy
Your use of our website and services may involve the collection and processing of personal information.
Our collection, use, disclosure, and protection of personal information are described in our Privacy Policy.
By using our website or providing information to us, you acknowledge that you have had an opportunity to review our Privacy Policy.
12. Website Availability
We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.
The website may occasionally be unavailable due to maintenance, technical problems, updates, circumstances beyond our control, or other reasons.
13. Limitation of Liability
To the extent permitted by applicable law, The Bright Physio & Mindfulness Massage and its owners, employees, practitioners, contractors, and service providers will not be responsible for losses or damages arising from:
- Your use of or inability to use the website
- Reliance on general information provided on the website
- Website interruptions or technical problems
- Errors or omissions in website content
- Third-party websites or services
- Unauthorized access or events beyond our reasonable control
Nothing in these Terms and Conditions is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
14. No Guarantee of Results
Healthcare outcomes can vary between individuals.
Although we aim to provide professional and appropriate care, we do not guarantee any particular treatment outcome, recovery time, or result.
Treatment recommendations and outcomes depend on individual circumstances and may change throughout the course of care.
15. User Communications
If you submit information, questions, comments, or other communications through our website, you agree that the information you provide is accurate to the best of your knowledge.
You should not submit highly sensitive or confidential medical information through a general website contact form unless specifically requested or provided through an appropriate secure communication method.
16. Prohibited Activities
You must not use our website to:
- Engage in unlawful activity
- Attempt to compromise website security
- Introduce viruses, malware, or other harmful technology
- Impersonate another person or organization
- Submit false or misleading information
- Interfere with website functionality
- Attempt to access restricted areas or systems
- Copy or reproduce website content for unauthorized commercial purposes
17. Changes to These Terms
We may update these Terms and Conditions from time to time.
Changes will become effective when the revised Terms and Conditions are posted on this page unless otherwise stated.
We encourage you to review this page periodically to remain informed about the current terms governing your use of our website.
18. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the Province of Alberta and the applicable laws of Canada.
Any dispute relating to these Terms and Conditions will be subject to the applicable courts and laws of Alberta, Canada, unless otherwise required by applicable law.
19. Severability
If any provision of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the extent necessary, and the remaining provisions will continue to apply.
20. Contact Us
If you have questions regarding these Terms and Conditions, please contact us.
The Bright Physio & Mindfulness Massage
Address:
#105, 4904 30 Ave
Beaumont, AB T4X 1V1
Canada
Phone: +1 (780) 737-1019
Email: info@thebrightphysio.ca
