Clinic: The Bright Physio
Website: www.thebrightphysio.ca
Email: info@thebrightphysio.ca
Email: thebrightphysio@gmail.com
Location: 105, 4904 30 Ave, Beaumont, Alberta
Position Type: Independent Contractor
About Us
The Bright Physio & Mindfulness Massage is a multidisciplinary healthcare clinic providing physiotherapy, massage therapy, chiropractic care, and wellness services. We pride ourselves on a friendly, supportive environment for both staff and clients. We are seeking a professional Admin Support / Receptionist to be the welcoming face of our clinic.
Key Responsibilities
- Greet clients warmly and provide excellent front-desk customer service.
- Manage scheduling, bookings, confirmations, and cancellations.
- Answer phones and email inquiries in a professional and timely manner.
- Process payments, issue receipts, and support direct billing procedures (training provided).
- Maintain organized client records and ensure confidentiality.
- Assist practitioners with administrative tasks.
- Keep the reception area tidy and welcoming.
- Perform daily opening and closing duties.
Education & Qualification Requirements (Suitable for Alberta)
(Reception and administrative roles in Alberta are not regulated by a governing college. The qualifications below reflect standard, industry-appropriate expectations for healthcare and wellness clinic administration.)
Education Requirements
- High school diploma (Grade 12) required.
- Post-secondary education is an asset, including programs such as:
- Office Administration
- Medical Office Assistant (MOA)
- Business Administration
- Health Administration
- Accounting or Bookkeeping
- Additional training in customer service, computer skills, or communication is beneficial.
Experience & Skills Requirements
- Previous experience in reception, administration, customer service, or front-desk work (healthcare clinic experience is an asset).
- Strong communication skills—professional, clear, and friendly.
- Strong organizational and multi-tasking skills.
- Comfort using computers and software such as:
- Scheduling systems
- EMR (Electronic Medical Records) software (training provided if needed)
- Email, spreadsheets, and basic office applications
- Ability to maintain confidentiality and handle sensitive information professionally.
- Strong attention to detail, especially with payments and client documentation.
- Team-oriented, reliable, punctual, and positive attitude.
Work Schedule
- Part-time hours
- Morning
- Evenings and weekends may be required depending on clinic needs
- Flexible scheduling available
What We Offer
- Competitive hourly wage ($15.00–$17.75/hr)
- Supportive and friendly team environment
- Training provided on clinic procedures and software
- Professional growth opportunities
- Free onsite parking
How to Apply
Please submit your resume and a brief cover letter to:
or
We look forward to welcoming an enthusiastic and professional Admin Support / Receptionist to The Bright Physio & Mindfulness Massage!
